Shipping policy
Shipping Policy
Thank you for shopping with us at Art de Huile. We aim to provide a seamless and reliable delivery experience for all our customers. Please find our shipping policy outlined below.
Shipping Locations
We currently ship across the United Kingdom and select international destinations. If your location is not listed at checkout, please contact us for custom shipping arrangements.
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the following working day.
Shipping Times & Costs
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UK Standard Delivery: 2–4 business days
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UK Express Delivery: 1–2 business days
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International Shipping: 5–10 business days (times may vary by destination)
Shipping fees are calculated at checkout based on your delivery address and chosen shipping method.
Free Shipping
We offer free UK standard delivery on all orders over £50.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number and courier link.
Delays & Disruptions
While we do our best to ensure timely delivery, please note that courier delays, weather conditions, or customs inspections may occasionally impact delivery times. We appreciate your understanding and patience.
Customs & Duties (International Orders)
International customers are responsible for any customs duties, taxes, or additional fees upon delivery, as these vary by country.
Incorrect Address
Please double-check your shipping details before placing an order. We cannot take responsibility for lost parcels due to incorrect or incomplete addresses.
Contact Us
If you have any questions regarding your order or delivery, feel free to contact our support team at info@artdehuile.co.uk.