Customer Service / Help Centre

How can we help you today?

Welcome to Art de Huile London. We believe that great service is just as important as great products. Whether you have a question about your order, need help choosing the right blend, or want to know more about aromatherapy, our dedicated team is here for you.

Looking for a Quick Answer?

For our most common queries, please visit our popular topics.

 📦 Order & Delivery Help (Link this text to your "Delivery & Returns" page) Track your order status or check our delivery times and policies.

💸 Returns & Refunds Policy (Link this text to your "Refund Policy" page) Changed your mind? No problem. See how to return unused items for a refund.

❓ Frequently Asked Questions (FAQs)(Link this text to your "FAQs" page) Find fast answers to common questions, from shipping and subscriptions to oil usage.

Can't Find What You Need? Contact Us

Our Customer Care Team is ready to assist you.

Contact Form

Fill out the form below and our team will get back to you within 1–2 working days.

(Your existing Shopify contact form will appear here)

Or, Reach Us Directly

Email: 📧 info@artdehuile.co.uk (Please use this single email address for all enquiries)

Phone: 📞 +44 7342 426522

Business Hours: Monday to Friday: 9:00 AM – 5:00 PM (UK Time) (Closed on weekends and bank holidays)

💙 Professional Support

Are you a therapist, wholesaler, or stockist? Please visit our  Wholesale Page for dedicated professional support.