Customer Service / Help Centre

Customer Service

How can we help you today?

At Art de Huile London, we believe that great service is just as important as great products. Whether you have a question about an order, need help choosing the right blend, or want to know more about aromatherapy, our dedicated team is here for you.

📦 Order & Delivery Help

Need help tracking your order or checking delivery times?
Visit our Delivery & Returns page or email us at
📧 contact@artdehuile.co.uk

💸 Returns & Refunds

Changed your mind? No problem.
Check our full Returns Policy to see how to return unused items for a refund or replacement.

❓ Frequently Asked Questions

Looking for quick answers?
Our FAQs cover everything from shipping and subscriptions to how to use our essential oils at home.

🧠 Learn With Us

Explore the world of aromatherapy with confidence.
Visit our Blog and What is Aromatherapy? pages to deepen your knowledge and get inspired.

📬 Still Need Help?

Our Customer Care Team is ready to assist you.

Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
Closed on weekends and bank holidays.

Get in touch:
📧 info@artdehuile.co.uk
📞 +44 7342 426522

We aim to respond within 1–2 working days.

💙 A Little Extra Help

Are you a therapist, wholesaler, or stockist?
Head to our Wholesale page for dedicated support.

Welcome to Our Customer Service Centre

At Art de Huile, we’re here to help. Whether you have a question about your order, need support with a product, or want to learn more about our policies, you’ll find the answers below.

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Customer Service / Help Centre